Return & Refund Policy – Women Jewellery Products

We want you to be satisfied with your purchase. Please read the policy carefully before requesting a return or refund.

1. Eligibility for Returns

• Returns are accepted within 7 days of delivery.
• Items must be unused, unworn, and in original condition with all tags, packaging, and invoice intact.
• Products showing signs of wear, damage, or alteration will not be accepted.

2. Non-Returnable Items

• Earrings (for hygiene reasons)
• Customized or personalized jewellery
• Items purchased on clearance or special sale (unless defective)

3. Damaged or Incorrect Products

• If you receive a damaged, defective, or wrong item, report it within 48 hours of delivery.
• Share clear photos or videos as proof for verification.

4. Return Process

• To initiate a return, contact customer support at: naimishbabariya21@gmail.com
• Provide your order details and reason for return.
• Once approved, return instructions will be shared.

5. Refund Policy

• Refunds are processed after the returned item passes quality inspection.
• The refund will be issued to the original payment method within 5–7 business days.
• Shipping charges (if any) are non-refundable, unless the return is due to a defective or incorrect product.

6. Exchange Policy

• Exchanges are subject to product availability.
• If the requested item is unavailable, a refund will be issued instead.

7. Cancellation Policy

• Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.

For any further assistance, please contact customer support via the email provided above.